Services
At ADROIT, we recognise the importance of our clients and their clients. We offer unique innovative customer care solutions that help you to build up unparalleled customer satisfaction and enable you to not only retain your existing clients, but also garner new clients.
We have a professional work process in place that adopts your business values thereby enabling us to become a direct extension of your company. To supplement this, we have a quality testing methodology at every step to evaluate every work process, ensure the highest level of care and devise measures to further enhance your customer's satisfaction. Our goal at all times is to provide quality service at all levels.
We deal with the following Services:
+ Voice Based Services
- Tele-Marketing
- Tele-Sales
- Lead-Generation
- Appointment-Setting
- Surveys
- Customer Service
- Verifications
- Collections
- Health Insurance Helpdesk
- Technical Helpdesk
+ Non-Voice Based Services
- Non-Voice Based Services
- Transaction Processing
- HR Services (Recruitment Process Outsourcing)
- Claims Processing and adjudication
- Email / Chat Support
- E-mail Management
- Data Entry
- Book Keeping & Accounting Services
Technical Support & Services
ADROIT provides a healthy combination of skills, expertise, infrastructure and people for technology consumers. We recognize that quality of support is as important as the quality of the product itself. In a world where customer loyalties shift as quickly as technology itself, it remains imperative that swift response to their problems is vital in maintaining and retaining their satisfaction and loyalty.
ADROIT has a committed, technically trained team that provides a wide range of technical support and help desk services tailored to meet your specific needs. Our objective is to help you achieve total customer satisfaction for your business.
We offer the following technical support services:
- Software Support
- Troubleshooting
- Warranty or post-warranty support
- Corporate help desk support
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